Effective date: 29/04/2026

JF Groundworks respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how long we keep it, who we may share it with, and the rights available to you.

This policy applies when you use our website, contact us, submit an enquiry, request a quote, upload project information, or interact with us by phone, email or through third-party platforms such as Google Business Profile or Facebook.

For information about how cookies and similar technologies are used on this website, please see our Cookie Policy. For information about our service terms, please see our Terms & Conditions.

1. Who we are

JF Groundworks provides groundwork services across Kirkcudbright and Dumfries and Galloway, including drainage, excavation, site preparation and related groundwork support.

JF Groundworks is a trading name of Finlay Industries.

Owner: Jack Finlay
Business name: JF Groundworks
Trading name of: Finlay Industries
Email: [email protected]
Phone: 07769 181837
Registered Address: 10 Tongland Road, Kirkcudbright, DG6 4EP

For the purposes of UK data protection law, Finlay Industries, trading as JF Groundworks, is the controller of the personal information described in this Privacy Policy.

If you have any questions about this Privacy Policy or how we use your information, please contact us using the details above.

2. What this policy covers

This Privacy Policy applies to personal information collected through:

• our website

• general enquiries submitted through our contact forms

• quote requests and project enquiries

• uploaded files, photos, plans or supporting documents

• phone and email enquiries

• communications through third-party platforms such as Google Business Profile, Facebook or other enquiry sources and

• website usage information collected through tools such as Google Analytics, where enabled through your cookie choices

This policy does not apply to third-party websites or platforms that we do not control. If you visit or contact us through a third-party platform, that platform may also process your information under its own privacy policy.

3. The personal information we collect

Depending on how you use our website or contact us, we may collect:

• your name

• phone number

• email address

• postal address or project location

• town or city

• postcode

• preferred contact method

• details about your enquiry or project

• files you upload, such as photos, plans or supporting documents

• records of communications you send to us by form, phone, email or third-party platform and

• limited website usage data collected through analytics tools, where you have accepted the relevant cookies

We only collect information that is relevant to your enquiry, project, use of the website or our business relationship with you.

4. How we collect your information

We may collect personal information when you:

• complete a contact form

• request a quote

• upload photos, plans or files

• call us or email us directly

• contact us through a third-party platform such as Google Business Profile, Facebook or another enquiry/referral source

• browse our website or

• accept analytics cookies through our cookie controls

We may also receive personal information where someone contacts us on your behalf, refers you to us, or where your details are provided as part of a project enquiry.

5. How we use your information

We use personal information to:

• respond to enquiries

• review and manage quote requests

• contact you about your project or enquiry

• provide requested information about our services

• assess uploaded files, photos or plans relevant to your enquiry

• arrange, manage or deliver services

• keep appropriate business and project records

• manage and improve our customer service

• send relevant follow-up communications where appropriate

• maintain website security and functionality and

• understand how visitors use our website so we can improve it, where analytics cookies have been accepted

We do not use your personal information for automated decision-making that produces legal or similarly significant effects.

6. Our lawful bases for using personal information

Under UK data protection law, we must have a lawful basis for using your personal information.

For this website and our enquiries, we generally rely on:

Legitimate interests

to respond to general enquiries, manage communications, operate our website effectively, follow up with relevant service information where appropriate, and run our business in a reasonable and expected way.

Steps taken before entering into a contract

where you contact us for a quote, ask us to assess possible work, or provide project details so we can consider whether to provide services.

Contract

where we need to use your information to provide agreed services or manage an ongoing project.

Legal obligation

where we need to keep certain records or comply with legal, accounting, tax or regulatory requirements.

Consent

where required, for example for certain cookies or analytics technologies.

Where we rely on consent, such as for analytics cookies, you can withdraw your consent at any time by changing your cookie preferences through the cookie controls on our website.

7. Cookies and Google Analytics

Our website may use cookies and similar technologies. Some cookies are necessary for the website to function properly. Others, such as analytics cookies, are optional and should only be used where you have given consent.

We may use Google Analytics to help us understand how visitors use our website, such as which pages are visited and how users move around the site.

Google Analytics may collect information such as:

• pages viewed

• time spent on pages

• approximate location data

• device and browser information and

• general interaction data

We use this information to improve our website, services and user experience.

Google Analytics will only be used where analytics cookies have been accepted through our cookie controls. Analytics cookies are not essential to the operation of the website, so they should not be enabled unless consent has been given.

You can change or withdraw your cookie choices at any time through the cookie controls on our website.

If you prefer, Google also provides a browser add-on that lets users opt out of Google Analytics across websites that use it.

For more information about the cookies used on this website, please see our Cookie Policy.

8. Who we share your information with

We do not sell your personal information.

We may share information only where necessary with trusted service providers that help us operate our website or business, such as:

• website and form platform providers

• email and communication providers

• analytics providers, where consent has been given

• file hosting or cloud storage providers

• payment or accounting providers, where relevant

• professional advisers where required and

• other contractors, suppliers or service providers where this is necessary in relation to your enquiry or project

We may also share information where required by law or where necessary to establish, exercise or defend legal claims.

9. International transfers

Some of the service providers we use, such as website, analytics, email, communication or cloud storage providers, may process personal information outside the UK.

Where this happens, we expect appropriate safeguards to be in place to protect your information in line with UK data protection law.

10. How long we keep your information

We keep personal information only for as long as necessary for the purpose it was collected, including to:

• respond to enquiries

• manage quote requests

• complete project administration

• keep appropriate business records

• resolve disputes and

• meet legal, accounting or tax requirements

In general:

• general enquiries may be kept for up to 12 months after the last contact, unless we need to keep them longer for business or legal reasons

• quote requests and project-related records may be kept for up to 6 years where they relate to work carried out, accounting records, disputes or legal obligations

• uploaded photos, plans or supporting files will be kept only for as long as needed to assess or manage the enquiry or project and

• analytics data will be retained in line with the settings of the analytics platform, where analytics cookies have been accepted

If we no longer need your information, we will securely delete it or anonymise it where appropriate.

11. Your rights

Under UK data protection law, individuals have rights in relation to their personal information, which may include:

• the right to be informed

• the right of access

• the right to rectification

• the right to erasure

• the right to restrict processing

• the right to object

• the right to data portability, where applicable

• the right to withdraw consent, where we rely on consent and

• rights in relation to automated decision-making, where applicable

If you would like to exercise any of your rights, please contact us using the details on this page.

Please note that some rights only apply in certain circumstances. We may also need to keep certain information where required for legal, accounting, tax, contractual or dispute-related reasons.

12. Marketing communications

We may contact previous customers or enquirers with relevant service information or follow-up communications where appropriate.

We will not send marketing emails where consent is required unless that consent has been given. You can ask us to stop sending marketing or follow-up communications at any time by contacting us using the details in this policy.

13. Data security

We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access, disclosure or alteration.

This includes using appropriate systems, processes and service providers to help keep information secure.

However, no method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security.

14. Links to other websites

Our website may include links to third-party websites.

If you visit another website through a link on our site, that website will have its own privacy and cookie practices. We are not responsible for how third-party websites collect, use or protect your information.

15. Children’s privacy

This website and our services are not intended to knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can review and remove it where appropriate.

16. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection, if you believe your personal information has been handled unfairly or unlawfully.

You can find more information about making a complaint on the ICO website:

https://ico.org.uk/make-a-complaint/

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, systems or legal obligations.

Any updates will be posted on this page with a revised effective date.